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  • Trouble Shooting

    The game keeps freezing

    Please make sure you have the latest version of Adobe Flash Player. If you are still experiencing issues, please contact our support team via the form at the bottom of this page.

    The game is not loading

    If you experiencing issues with the game loading, please firstly shut down all other running programs, as this can affect the games performance. If the issue persists, you may need to check you have the latest version of Adobe Flash Player.

    Please click here to download the latest version to your computer. If you are still experiencing issues, please contact our support team via the form at the bottom of this page.

    Music and sound effects in the game

    You can switch off the music and/or sound effects of the game by clicking on the music and speak symbols at the corner of the game screen.

    Changing country

    Your country is determined by your computers location when you log in to the site, country is used to determine what players are visible to you in each game. It's not possible to specify a different country than the one you're in.

    Changing currency

    Currently there is no option to change currency. This will be added shortly to the payments section under settings.

    Purchasing items in a game

    If you have a problem with a purchase that you have made you can contact support regarding payment issues