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Gold bars are used as a currency for buying items that enhance your game play. They can be bought in packages from within each game.

It's not possible to use Gold bars bought in one game to purchase items in another.

It is safe to use a credit card at King.com. The King.com payment systems are industry strength, built using the latest encryption techniques and safety measures to guarantee transaction security.

Your credit card might have been denied for a number of reasons. First, please make sure that all the personal information you entered is correct and that it exactly matches the records on file with the credit card bank. You should also ensure that your card has not been reported stolen, and that your credit card balance is not at its limit.

If you have received a new card you can change your card number when you make a purchase at the King.com website. Simply add the card as a new card on the deposit screen. Your old card will be removed when the expiration date is up.

If you have a problem with one of your payments you can contact support. Please include the transaction id in your message when you contact us. You can find the id in your transaction history by opening settings and navigating to the purchases section.

Simply click on the gear wheel in the top right corner of the page. Select the option Payments and then click on the small bin icon next to the saved method of payment to remove it.

From 1 January 2015 you'll be charged the VAT applicable in your country of residence. If your EU country of residence requires us to issue an invoice for your purchase you will be able to find your invoice in the purchase history section of your account. If you have any questions around invoicing or live in an EU country that does not require us to issue an invoice but nevertheless you would like an invoice please contact us. Also, if you live in Croatia, Italy or Hungary please do not forget to provide us with your name and address since we require this information for your invoice.